Acceptable Use Policy

This AUP applies to every person who accesses or uses SignalIQ, including free-tier users, paid subscribers, administrators of a workspace, and any end-users that a workspace admin invites. It applies to the web app, any mobile or desktop clients, and programmatic access via our API.

You may not use SignalIQ to create, store, process, or transmit content that:

• Is unlawful, defamatory, or infringes the intellectual-property rights of others
• Depicts or promotes the sexual exploitation of minors (CSAM)
• Constitutes harassment, threats, or incitement to violence against a person or group
• Promotes or facilitates terrorism, self-harm, or illegal weapons
• Contains malware, ransomware, or otherwise malicious code

You may not:

• Send unsolicited bulk messages, commercial email without consent, or any communication that violates anti-spam laws (including CAN-SPAM, CASL, and the GDPR)
• Use the Service to scrape, harvest, or enumerate third-party data in violation of that platform's terms
• Resell, white-label, or sublicense SignalIQ without a written agreement
• Circumvent rate limits, quotas, feature gates, or any technical controls we've put in place
• Impersonate another person or misrepresent your affiliation with an organization

You may not:

• Attempt to access accounts, data, or systems you are not authorized to access
• Probe, scan, or test the vulnerability of the Service except under a written bug-bounty or penetration-test agreement
• Interfere with or disrupt the Service, including denial-of-service attacks
• Use the Service to relay attacks against third parties

Because SignalIQ is an AI-assisted product, you additionally agree not to:

• Use our filters, classifiers, or model outputs to train competing ML models without written permission
• Use the Service to generate deceptive content, including deepfakes of real people, or content designed to deceive voters about an election
• Attempt to extract the weights, prompts, or system instructions of any model we use internally
• Submit user data to the Service for which you have not obtained the disclosures and consents required by applicable law

We investigate reported violations on a case-by-case basis. Depending on severity, we may warn you, remove offending content, suspend features, suspend your account, or terminate your access entirely. We may also preserve evidence and cooperate with law enforcement where appropriate.

If you believe someone is using SignalIQ in violation of this AUP, please email abuse@brandconnectai.com with a description of the activity and any evidence you can share. We aim to acknowledge reports within two business days.